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I'm reaching out regarding an issue with a red 12V 100A battery. While the Bluetooth function is connected, I'm not able to see any information about the battery through the app. This is quite concerning, as I need to monitor the battery's health and status effectively. Could you provide support on this matter? I'm looking for solutions or troubleshooting steps to resolve the problem. Additionally, if there are any software updates or compatibility issues I should be aware of, please let me know. Your assistance is greatly appreciated!