美国采购需求：安全带防护纺织品、水处理纺织品、热管理纺织品、复合纺织品、16 Basflex EN、芳纶纤维

I've noticed that one of the beach buggies we received is missing a screw in the original packaging. This might affect its functionality, and I'd like to clarify how we can resolve this issue. Could you provide information on whether replacement screws can be sent directly to us, or if we need to return the product for a complete replacement? Also, it would be helpful if you could confirm if this is a common issue with the model, as we want to ensure our customers have a seamless experience with the beach buggies we offer. Please let me know how we can proceed, as timely assistance would be greatly appreciated. Thank you!