加拿大采购需求：服务器机架电池，一体化ESS电池，服务器电池机架，服务器电池机架，可移动ESS电池，机架电池

I'm reaching out regarding the failure of my recent battery purchase, which has caused significant issues. An electrical engineer confirmed the malfunction. I purchased this battery in May 2025 and believe it should be covered under warranty. I've tried contacting you via email, but haven't received a response. It's urgent that I get a replacement as soon as possible. You mentioned in your materials that replacements can be arranged "in no time." Please prioritize this request and let me know how and when I can expect the new unit delivered to my location in DeCourcy Island, BC.